In a previous column, Jason Salzetti and I discussed the enormous potential of mobile technology to engage citizens as partners in transforming public services. Mobile government also can be a ...

THE article "Eight Steps to Selecting Health & Safety Software," published in the January 2004 OH&S magazine, provided a guide to help you select the best software solution to fit your needs. This ...

In 2012, the Internal Revenue Service began requiring not-for-profit hospitals to conduct triennial community health needs assessments (CHNA) and adopting related implementation strategies that ...

Every business plan, campaign, or project comes down to Tactics, Tools, and Strategies (hence the subtitle of my book). To conceive, develop, and implement a sound social media marketing strategic ...

Change management deals with how changes to the system are managed so they don't degrade system performance and availability. Change management is especially critical in today's highly decentralized, ...

Consensus scoping review identified 220 papers that included outcomes relating to dissemination and implementation (D&I) of ...

BambooHR is our Editors' Choice for human resources (HR) management systems. It features a gorgeous and easy-to-use user interface (UI), an open application programming interface (API) that lets you ...

Customer relationship management (CRM) software has a black eye. The mere mention of CRM can strike fear in a management team. We hear time and time again about failed implementations, money wasted ...